Taiwan

Order/Payment/Shipping/Return in brief. 

 

style

 We supply products by website order only.  Our company address is for internal management only and NOT a real store, showroom or warehouse.   

working hour

Due to Covid-19, we work at flextime. 

payment

remittance, C.O.D., Alipay, or Paypal
 

Our Account:
Bank of Taiwan (ATM code 004)
number 065001******
Login to advise amount and your name or last 5 codes of account number, and we will check web ATM soon.  

question

To make sure you get the right tool, if any question about product/payment/shipping, please ask by email beforehand.  

service policy

To protect the rights for both sides, please read these information carefully.

validation

Should any change about price or specificaion, please allow us not able to inform customers individually.
order

Please place order by shopping cart.  Should any question please contact  dastool.inc@gmail.com
 tracking

Please login and trace shipment in specific logistics website by the tracking number.
 info lag

Due to info lag, the website stock may not match real stock.  If you wish to get everything in one shipment, please notify in message blank.
 

C.O.D. (cash on delivery)
For Taiwan Area only.  Please pay to logistic officer or postman when you get the parcel. C.O.D. is not for 7-11 and Family Mart store.  The amount you pay including goods, shipping charge and handling charge.  

Handling charge varies on the basis of order amount.  The highest C.O.D. amount is 50000 NTD.

Shipping charge in remote area probably starts from 500 NTD.  
 

Shipment will arrive in about 2-3 days.  Delay may happen due to holidays or weather.
 

Deliver Day: Monday through Saturday by logistics.  Monday through Friday by post.
 

If you choose to self pick-up at 7-11 and Family Mart stores, the shipping charge is 60 NTD.  Shipment arrives in 2 days.  The parcel size is No Larger Than 45 * 30 * 30 cm.  
 

We guarantee to pack the parcel in good conditioin.
 

For single parcel less than 20kg, the basic shipping charge by logistics is as follows

Order            Shipping charge
0100-1999    100 
2000-2999    120 
3000-3999    150
 

Free shipping for order above 4000 NTD!
Condition: 1. Already paid by remittance 2. Not Remote Area in Taiwan 3. Single parcel less than 20kg in weight and 150cm in size (L+W+H)
 

Shipping charge will be advised by email for Overweight / heavy shipment. 

quality

We have checked quality carefully.   Anyway, should any defective happens, please return to exchange or get refund in 7 days of parcel arrival.

support

Please check the product detail and instructions.  Should any more question please contact by email.

return

Please inform us by Email or LINE before shipping back your order.